AM-Ais Integration
Service Manager is provided as part of AM-Ais.
Service Manager
Service Manager and TechPad service management software provides a comprehensive Call Logging and Service Management package.
Service Manager is a fully supported product which enables you to monitor progress of open Service calls and scheduled maintenance tasks. The extensive reporting package allows you to analyse performance of engineers, identify unreliable models or machines as well as record a full service history for all your sites.
Call Logging
Logs completed, accepted and follow up calls.
Mobile Ready
Service manager can be linked to our TechPad solution for mobile engineers providing communication with your engineers in the field using Android Smart Phone devices, speeding up communications and reducing time delays and costs handling service issues.
Business Features
- Log calls as received from client
- Track status of calls with field engineers
- Identify high demand and reallocate calls to other engineers
- Reports on completed calls - identify product issues / engineer performance
- Provided as part of the standard AM-Ais package.
Other Products
AM-Ais
Site and machine management
TechPad
Service Engineer Solution
Site Review
Site Visit & Meeting Tool
CashPad
Mobile Cash Collection Tool